Apartment package delivery reimagined
Door Drop eliminates overflowing package rooms by delivering packages directly from the package room to residents' doors — creating a better experience for residents and property managers.
The problem
Package rooms weren't built for today's volume
Overflowing package rooms
Rooms fill up faster than they can be cleared.
Lost & misplaced packages
Unsorted piles lead to missing or mis-handed packages.
Staff time drain
Leasing teams spend hours handling deliveries every week.
Frustrated residents
Poor package experiences drive down satisfaction scores.
Growing volume
E-commerce volume keeps climbing year over year.
Our solution
How Door Drop works, end to end
Carriers deliver as always
Amazon, UPS, FedEx, and USPS keep delivering to the community package room. Your address never changes and nothing ships to an off-site warehouse.
We retrieve and organize on site
A Door Drop rep works the room in person, retrieving every package and shelving it by floor so nothing goes missing.
Door delivery, by default
Packages are hand delivered to the resident's door, photographed at the doorstep, and the resident is notified the moment it lands.
Or pick it up yourself
Prefer to grab your own? The package room stays clean and labeled by floor, so self pickup takes seconds instead of a scavenger hunt.
Residents stay in control
Opt out of door delivery entirely, or set a vacation hold with start and end dates. Report an issue or message your rep right from the app.
Managers see everything
Property managers get live delivery counts, photo proof, rep time on site, resident opt-outs, and reporting across the whole community.
Not like the others
Door Drop isn't a package lockout service
Services like Fetch take your packages off property, change your shipping address, and make you schedule a delivery window to get them back. Door Drop works the opposite way. Everything stays at your community, we organize it in place, and you decide how you get it.
Your address never changes
Carriers keep delivering to your community exactly like they do today. Nothing is rerouted to an off-site facility and no shipping address needs updating.
No scheduling windows
You don't book a delivery slot or wait on a courier to show up. Your package moves the same day our rep works your community.
Self pickup is always an option
Door delivery is the default, not a requirement. Because we organize and shelve everything by floor, walking down and grabbing your own box takes seconds.
You can pause it any time
Out of town or just prefer the package room this month? Flip on vacation hold with your own dates, or opt out of door delivery entirely.
Why Door Drop
Built specifically for apartment communities
Door-to-door delivery
Hand-delivered from the mailroom to the resident's doorstep.
Secure proof of delivery
Every drop captured with a timestamped photo attached to the record.
Internal messaging
Residents, managers, and staff communicate in one secure inbox.
Community announcements
Managers push community-wide updates without leaving the portal.
Professional delivery team
Uniformed, background-checked representatives assigned to your property.
Dedicated Door Drop rep
A single, assigned representative who learns your community's layout, preferences, and access rules.
Reliable scheduling
Consistent delivery windows tuned to your building's needs.
The difference
Why communities choose Door Drop
Without Door Drop
Package room chaos
- Overflowing package rooms
- Lost packages
- Office staff interruptions
- Resident frustration
- Manual package management
- Off-site services that reroute resident mail
With Door Drop
Concierge calm
- Clean package rooms
- Fast, tracked deliveries
- Happy residents
- Less office work
- Organized package management
- Packages stay on site — door delivery or self pickup
Package room organization
A smarter package room
Not every package needs a locker.
Door Drop offers custom-built cubby and shelving systems designed specifically for apartment package rooms. Instead of expensive individual lockers, packages can be organized into clearly labeled sections by floor, making them faster and easier for residents and staff to locate.
Every property is different, so every Door Drop cubby system is custom designed for the community.
Custom built for your community
Every package room is different
Our builder team comes to your property to take measurements, evaluate your package volume, and determine the best shelving configuration for your available space. We then design and build a custom cubby system specifically for your package room and community.
Measure
We visit your property and take precise measurements of the package room.
Design
We create a custom layout based on your room dimensions and typical package volume.
Build & install
Your shelving and cubby system is built specifically for your property. Our team installs the completed system in your package room.
Built in as little as one day
Installation can typically be completed in one day, minimizing disruption and allowing the package room to return to normal operation quickly.
More organized
Packages have designated areas instead of being stacked throughout the room.
Easier to find
Floor-based organization makes locating packages simple.
More capacity
Different cubby sizes maximize the amount of usable package-room space.
Works with Door Drop
The organization system complements Door Drop's room-to-door delivery service and makes self-pickup easier for residents who opt out of delivery or place their account on vacation hold.
Traditional lockers
- Limited capacity
- Oversized packages may not fit
- Space can sit unused when lockers are empty
- Residents must retrieve packages from individual lockers
Door Drop cubby system
- Custom designed for the existing package room
- Multiple package sizes
- Dedicated oversized-package area
- Designed around actual package volume
- Easy floor-based organization
- Works alongside room-to-door delivery
- Residents can still easily self-pickup when needed
Organize the package room.
Deliver to the door.
Door Drop helps communities manage both sides of the package experience.
Build a better package room
Every community is different. Let us design a package-room system that fits yours.
Request a package room assessmentFAQ
Frequently asked questions
Get started
Ready to transform your package experience?
See how Door Drop can improve resident satisfaction, reduce office workload, and eliminate package room overflow.